Sales Development Representative
Outbound calls and email, lead research, follow-up and booking meetings for your sales team.
Hire an offshore account manager in the Philippines
Give your existing clients a dedicated point of contact between your own meetings. Explore offshore professionals with relevant account management experience, discuss your clients and communication style, then agree the employment cost and terms before hiring.
From USD$1,500 a monthA$2,150 · NZ$2,680 · full-time, before tax
- Works with your tools
- HubSpot, Salesforce, Zendesk, Zoom, Google Workspace
- Works with your team
- Your business hours, NZ, AU or US time
Trusted by teams at
About the role.
What does an offshore account manager do?
An offshore account manager looks after your existing clients day to day and keeps you informed about anything that needs your attention.
Schedule regular client check-ins and record the outcomes
Track renewal dates and prepare renewal reminders for your approval
Answer routine client questions and pass on anything that needs you
Log client issues and follow them up until they are resolved
Spot upsell and cross-sell opportunities and flag them to you
Keep contacts, account notes and client records up to date in your CRM
Which software do they use?
Common tools include CRMs such as HubSpot and Salesforce, helpdesk tools such as Zendesk, and video meeting tools such as Zoom. Each profile lists the software that person has used, so you can pick someone who already knows yours.
See what your next
hire could save.
Compare the local annual salary with our full-time starting price. Choose your market and team size to see the difference.
Your roleAccount Manager
Compare with a local hire in
Full-time people
Local salary estimate
NZ$75,000
NZD a year · NZ$6,250 a month
Account Manager · New Zealand
Ramp Remote from
NZ$32,160
NZD a year · NZ$2,680 a month
Full-time Philippines hire · before tax · 43% of the local cost
Potential annual savingsNZ$42,840
57% below the local salary estimate.
1 full-time person · your quote confirms the total.
Comparison uses the local salary estimate published by Ramp Remote and this role’s starting service price. The figures have different inclusions. Experience, benefits, taxes and one-off costs may vary. Your quote confirms the total.
What changed for a client
40%
“During a period of rapid growth, [Ramp Remote] gave us access to talent we couldn’t find on our own. They guided each hiring manager through the process, helping us secure the right people with the right skillsets—perfectly matched to our culture. This has significantly reduced the cost of our delivery and back office by upwards of 40%.”
Paul PrichardGroup CEO, Overdose DigitalFind the right person for the work.
What good looks like
Agree a clear client care rhythm with your team. Useful measures include check-ins held to your schedule, renewals identified well before their dates and issues logged with a named next step. Opportunities the account manager spots are flagged to you rather than negotiated.
Define what the account manager may promise clients, who approves pricing, discounts and contract changes, and which issues are escalated straight away. Give access only to the client records and inboxes the role needs.
Assess the right fit
Our catalogue candidates are reviewed and interviewed by our team.
Discuss experience with client-facing work, your industry and the CRM or helpdesk you use. Listen to call recordings the candidate is able to share, or run a short role-play using a fictional client, such as an unhappy customer or a renewal conversation.
Agree any written exercise with our team, such as a check-in summary and follow-up email using fictional information. Confirm the candidate's spoken and written English suit your clients and that they can cover the hours you need.
Your next account manager could change your day.
More capacity for your business. More time for the work that needs you. Tell us who you need and we’ll help you find the right fit.
Let’s find your personStart with a conversation. Agree the full quote and terms before you hire.
From your brief to their first day.
Meet the person. Understand the cost. Start with a plan you’ve agreed together.
Tell us what you need
Share the work, experience and hours you need. You can start with a role enquiry or discuss someone you have seen in the catalogue.
Meet your shortlist
Review suitable people, discuss relevant experience and interview the candidates you want to consider. Agree any role-specific assessment with us.
Agree the hire and get started
Review the full quote, service terms and working arrangements before committing. Then plan access, handover and onboarding together.
How do I fill my Account Manager role in the Philippines?
Start with a brief for your Account Manager role: the responsibilities they will own, the systems they will use and the working hours you need to overlap with your team in New Zealand or Australia. Meet candidates against that brief and agree the total monthly cost before choosing a start date.
With Ramp Remote, we employ and support your person in the Philippines. You provide the business context, set priorities and review their work. Start with one clear responsibility and a named manager, then expand the role as the handover takes hold.
Before you hire.
What the monthly price includesThe starting price is a guide for a full-time hire in the Philippines. Your quote confirms the total for your chosen person, agreed hours and service arrangements.
- Experience and scope: specialist skills, seniority and the responsibilities you need affect the price.
- Hours and coverage: agree the working week, time-zone overlap and any evening or weekend needs.
- What is included: ask for the breakdown of employment costs, our service, equipment and any one-off charges, with currency and applicable taxes stated.
We confirm these details before you commit. The starting price is not a fixed quote for every candidate.
Timing depends on the brief, candidate availability, interviews and any notice period. We will agree the next update and a target start date with you once those details are clear. If the right person is not currently available, we can recruit to your brief.
- Set the boundaries: agree the client list, communication channels, escalation rules and what needs your approval.
- Join the first check-ins: attend client calls together, then hand over routine ones using a shared template.
- Review the account picture: check logged notes, open issues, the renewal calendar and flagged opportunities, then agree the ongoing reporting.
You can discuss a role without committing to a hire. Before proceeding, review your written quote and agreement for payment timing, currency and taxes, notice requirements, the support included and what happens if the hire is not the right fit.
We will confirm replacement arrangements and any conditions in your agreement before you proceed.
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