Virtual Assistant
Inbox and calendar, data entry, documents, scheduling and the follow-ups that slip.
Hire an offshore ecommerce operations assistant in the Philippines
Give your online store a dedicated person for orders, stock and supplier follow-up. Explore offshore professionals with relevant ecommerce experience, discuss your platform and fulfilment process, then agree the employment cost and terms before hiring.
From USD$1,350 a monthA$1,940 · NZ$2,410 · full-time, before tax
- Works with your tools
- Shopify, Cin7, Shippit, Gorgias, Google Sheets
- Works with your team
- Your business hours, NZ, AU or US time
Trusted by teams at
About the role.
What does an offshore ecommerce operations assistant do?
They handle the daily back-office work behind an online store, from the order to the return.
Process and check Shopify orders, and resolve payment, address or fulfilment problems
Monitor inventory levels and update stock counts across your sales channels
Prepare supplier purchase orders for your approval and track deliveries
Create and update product listings, descriptions, images and prices from the details you supply
Handle returns and exchanges, and prepare refunds for approval within the policy you set
Report on stock, orders and returns so problems are visible early
Which tools do they use?
Typical tools include Shopify, Cin7, Shippit, Gorgias and Google Sheets. Each profile lists the tools that person has used, so you can pick someone who already knows yours.
See what your next
hire could save.
Compare the local annual salary with our full-time starting price. Choose your market and team size to see the difference.
Your roleEcommerce Operations Assistant
Compare with a local hire in
Full-time people
Local salary estimate
NZ$58,000
NZD a year · NZ$4,833 a month
Ecommerce Operations Assistant · New Zealand
Ramp Remote from
NZ$28,920
NZD a year · NZ$2,410 a month
Full-time Philippines hire · before tax · 50% of the local cost
Potential annual savingsNZ$29,080
50% below the local salary estimate.
1 full-time person · your quote confirms the total.
Comparison uses the local salary estimate published by Ramp Remote and this role’s starting service price. The figures have different inclusions. Experience, benefits, taxes and one-off costs may vary. Your quote confirms the total.
What changed for a client
40%
“During a period of rapid growth, [Ramp Remote] gave us access to talent we couldn’t find on our own. They guided each hiring manager through the process, helping us secure the right people with the right skillsets—perfectly matched to our culture. This has significantly reduced the cost of our delivery and back office by upwards of 40%.”
Paul PrichardGroup CEO, Overdose DigitalFind the right person for the work.
What good looks like
Agree the routines that keep the store running. Useful measures include orders checked and passed to fulfilment on your schedule, stock counts that match your records and returns logged with a clear outcome.
Define who approves purchase orders and refunds, what limits apply and which supplier or customer issues come straight to you.
Assess the right fit
Our catalogue candidates are reviewed and interviewed by our team.
Discuss experience with Shopify or your platform, your inventory and shipping tools, your product range and your order volume. Ask the candidate to explain how they handle a stock discrepancy, an order with an address problem and a return outside policy.
Agree any practical exercise with our team, using sample store data. Give only the access the role needs; for example, limit refund, payment and customer data permissions to what the work requires.
Your next ecommerce operations assistant could change your day.
More capacity for your business. More time for the work that needs you. Tell us who you need and we’ll help you find the right fit.
Let’s find your personStart with a conversation. Agree the full quote and terms before you hire.
From your brief to their first day.
Meet the person. Understand the cost. Start with a plan you’ve agreed together.
Tell us what you need
Share the work, experience and hours you need. You can start with a role enquiry or discuss someone you have seen in the catalogue.
Meet your shortlist
Review suitable people, discuss relevant experience and interview the candidates you want to consider. Agree any role-specific assessment with us.
Agree the hire and get started
Review the full quote, service terms and working arrangements before committing. Then plan access, handover and onboarding together.
How do I fill my Ecommerce Operations Assistant role in the Philippines?
Start with a brief for your Ecommerce Operations Assistant role: the responsibilities they will own, the systems they will use and the working hours you need to overlap with your team in New Zealand or Australia. Meet candidates against that brief and agree the total monthly cost before choosing a start date.
With Ramp Remote, we employ and support your person in the Philippines. You provide the business context, set priorities and review their work. Start with one clear responsibility and a named manager, then expand the role as the handover takes hold.
Before you hire.
What the monthly price includesThe starting price is a guide for a full-time hire in the Philippines. Your quote confirms the total for your chosen person, agreed hours and service arrangements.
- Experience and scope: specialist skills, seniority and the responsibilities you need affect the price.
- Hours and coverage: agree the working week, time-zone overlap and any evening or weekend needs.
- What is included: ask for the breakdown of employment costs, our service, equipment and any one-off charges, with currency and applicable taxes stated.
We confirm these details before you commit. The starting price is not a fixed quote for every candidate.
Timing depends on the brief, candidate availability, interviews and any notice period. We will agree the next update and a target start date with you once those details are clear. If the right person is not currently available, we can recruit to your brief.
- Set the controls: agree store permissions, refund and purchase order approvals and your returns policy.
- Hand over the daily routine: work through orders, stock checks and returns together using your real process.
- Review the first cycle: check stock accuracy, purchase orders and returns, then agree the reporting cadence.
You can discuss a role without committing to a hire. Before proceeding, review your written quote and agreement for payment timing, currency and taxes, notice requirements, the support included and what happens if the hire is not the right fit.
We will confirm replacement arrangements and any conditions in your agreement before you proceed.
Other roles we can help you fill.
Explore all rolesCustomer Support Specialist
Email, chat and phone support in your hours and in your tone.
AI Automation Specialist
Workflows in Zapier, Make and n8n, AI API connections, error handling and documentation.
Executive Assistant
Diary and inbox management, travel, board papers, meeting preparation and confidential matters.
AI Operations Assistant
AI-assisted drafting, summarising, research and data clean-up, with every output checked.
Operations Coordinator
Process follow-up, supplier contact, scheduling, internal requests and operations reporting.
Project Coordinator
Project plans, timelines, status updates, meeting notes and risk tracking.
HR & Recruitment Coordinator
Job ads, candidate screening, interview scheduling, onboarding paperwork and HR records.
Bookkeeper
Bookkeeping, payables and receivables, reconciliations, payroll prep and month-end.
Accounts Payable & Receivable Officer
Supplier invoices, payment runs, customer invoicing, receipts and statement reconciliations.
Payroll Officer
Pay runs, timesheet and leave checks, STP, super, PAYE and KiwiSaver processing.
Assistant Accountant
Bank reconciliations, journals, accruals, BAS or GST prep, fixed assets and month-end support.